Saral

Personal data is processed under UK GDPR for employment & payroll administration purposes only.

Privacy Policy|Terms|Help centre|Support|Account Deletion|(c) 2026 Deshwal & Co.
    Saral
    SaralSaral
    Saral

    Personal data is processed under UK GDPR for employment & payroll administration purposes only.

    Privacy Policy|Terms|Help centre|Support|Account Deletion|(c) 2026 Deshwal & Co.
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    Saral account and data deletion

    Request deletion of your Saral account or data

    This page explains two different things: how a person who uses the Saral app asks for their own account or specific personal data to be deleted, and how a subscribing company closes its whole account and takes all of its data with it.

    Last updated: 2 November 2026

    You are a person: how to request deletion of your own account

    Email admin@getsaral.co.uk with the subject line "Saral account deletion request".

    Email deletion request
    1. Send the request from the email address linked to your Saral account, if possible.
    2. Include your full name, company name, and the mobile number or email used for your account.
    3. State whether you want to delete your full account or only specific personal data.
    4. We may ask for limited information to verify your identity before processing the request.
    5. Your employer (the company that uses Saral) is the controller of your records. Saral passes your request to them and helps them act on it; they decide within the retention periods they have set.

    What happens when you request account deletion

    • Account access to the Saral app
    • Profile details and contact details that are not legally required to be retained
    • Uploaded documents that are no longer required for legal or compliance purposes
    • Attendance, notification, and device token data where no retention obligation applies

    Once the request is verified, your account access is closed and personal data that your employer is not required to keep by law or for legitimate compliance purposes is removed or anonymised.

    Data that may be kept

    Some records cannot be deleted immediately because your employer must comply with UK tax, employment, immigration, fraud prevention, safety, and audit obligations — and may choose to keep records for longer than the legal minimum. Saral never deletes a subscriber's records on its own.

    We aim to respond within 30 days of receiving a verified request.

    Request deletion of some data without deleting your account

    You can also ask for specific personal data to be deleted without closing your account. Email admin@getsaral.co.uk with the subject line "Saral data deletion request" and describe the data you want removed.

    • Profile photo or optional profile information
    • Emergency contact information that is no longer needed
    • Non-mandatory uploaded documents
    • Marketing or notification preferences, where applicable

    If part of the requested data must be kept, we will explain what can be deleted, what must be retained, and for how long.

    Retention periods for data that must be kept

    These are the legal minimums. Your employer may keep records for longer; the period is theirs to set, and Saral deletes nothing of a subscriber's on its own.

    Financial, payroll, and tax records

    Kept for at least 6 years after the end of the engagement, or longer if your employer has chosen a longer period. Your employer sets the period; Saral never shortens it.

    This can include payment records, CIS and HMRC reporting data, bank payment history, signed contracts, and related audit records.

    Right to work records

    Kept for at least 2 years after the end of employment or engagement, or longer if your employer has chosen a longer period.

    This can include passport, BRP or visa checks, share code checks, and other right to work verification records.

    Health and safety records

    Kept for the duration of the engagement and for at least 3 years afterwards, or longer if your employer has chosen a longer period.

    This can include relevant safety declarations, incident-related records, and mandatory compliance records.

    You are a subscriber: closing the whole account

    A company that uses Saral keeps its records for as long as it chooses — nothing is deleted while the account is open. When the company leaves, an account owner closes the account from inside Saral and takes everything with them:

    1. An account owner opens Settings → Your data & closing the account and chooses Close account, confirming with the account's name and a second factor.
    2. Everyone is locked out at once. Owners keep one screen: to download the data and to reopen.
    3. A full export is built straight away — every table as CSV and every stored file as uploaded, with a manifest — and emailed as one-hour download links that can be re-issued at any time.
    4. Every module subscription ends at the end of its paid period; Xero organisations and mailboxes are disconnected.
    5. The data is kept for 6 months. Reminders go out at 30, 14, 7, 3 and 1 days. Any owner can reopen within that time and everything comes back.
    6. After 6 months everything is permanently deleted: every record, every file, every login. Saral keeps only a receipt — the account's name, what was deleted and when.

    Related policy

    For more detail about how Saral collects, uses, stores, and protects personal data, see the Privacy Policy.