Help centre · Accounts
How does “What the robot does, and where it stops” work on the Statutory surveys (ONS) page?
Open this screen in Saral/accounts/statutory-surveys
With the company known, the robot opens the survey on the ONS site, answers each question from Saral's figures — turnover, employment, the company's facts — and keeps the result as a draft there. Opinion questions and anything the records do not hold are left for a person: the survey moves to Drafts with Needs your answers. Last wave's answers are offered beside each question, and an answer far from last time's carries a warning. When every question has an answer the survey moves to Waiting. A survey the robot could not finish is Stopped with the reason, and Retry queues it again. Where: Statutory surveys (ONS) (/accounts/statutory-surveys).
Not what you needed? Inside Saral, ask Kuku (Alt+K) — if it cannot answer, “Ask a human” sends the question to Saral support with the chat attached.