Saral

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    Saral status

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    Degraded performance

    Last checked 12 Nov 2026, 15:59 GMT · refreshes every 60 seconds

    Every state on this page is worked out automatically from checks Saral records as it runs: a sign-in and database probe every five minutes, error rates against the previous day, scheduled-job punctuality, connection refreshes, email and document-reading outcomes. An incident opens on its own after two unhealthy hours and closes after three healthy ones. Nothing here is typed in by hand to look reassuring.

    Active incidents

    • Background jobs: problems detected

      Investigating · detected automatically

      Affects: Background jobs

      Automatic checks found background jobs unhealthy (a scheduled job is overdue). We are looking into it.

      1. 5 Nov 2026, 04:30 GMT · Investigating

        Automatic checks found background jobs unhealthy (a scheduled job is overdue). We are looking into it.

    Components

    • Web app

      The Saral application in the browser.

      Operational

      90 days ago100.00% uptime (222 hours measured)Today
    • API

      Saral's own API endpoints, including integrations and public feeds.

      Operational

    • Sign-in

      Signing in, two-step verification and session refresh.

      Operational

    • Database

      Reading and saving records.

      Operational

    • Xero integration

      Connection refresh, sync and pushes to Xero.

      Operational

    • Email delivery

      Notifications, invites and reports sent by email.

      Operational

    • Background jobs

      Scheduled syncs, reminders and overnight processing.

      Degraded performance

    • AI document reading

      Reading bills, receipts and documents automatically.

      Operational

    • File storage

      Uploading and opening documents and photos.

      Operational

    A day shows its worst hour. Degraded performance counts as up; only a partial or major outage counts against uptime. Planned maintenance and hours with no check are left out of the percentage.

    Past incidents (90 days)

    • Email delivery: problems detected

      Resolved · detected automatically

      Affects: Email delivery

      Automatic checks found email delivery unhealthy (some emails failing to send). We are looking into it.

      1. 12 Nov 2026, 12:30 GMT · Resolved

        Email delivery has been healthy for 10 consecutive checks. Resolved.

      2. 12 Nov 2026, 10:30 GMT · Monitoring

        Email delivery is passing its checks again. We are monitoring before closing this.

      3. 12 Nov 2026, 09:30 GMT · Investigating

        Automatic checks found email delivery unhealthy (some emails failing to send). We are looking into it.

    • Background jobs: problems detected

      Resolved · detected automatically

      Affects: Background jobs

      Automatic checks found background jobs unhealthy (several scheduled jobs are overdue). We are looking into it.

      1. 4 Nov 2026, 10:30 GMT · Resolved

        Background jobs has been healthy for 5 consecutive checks. Resolved.

      2. 4 Nov 2026, 08:30 GMT · Monitoring

    For machines and for people

    • /api/status (JSON) and /api/status?format=text for monitors.
    • Atom feed of incidents and maintenance for any feed reader.
    • Something wrong that this page does not show? Email support@getsaral.co.uk.
    • How Saral protects your data: Trust and security.
    Plans·Support & docs·Help centre·Trust & security·Terms·Privacy·Subprocessors·Cookies·Accessibility·Report a security issue·Contact
    90 days ago100.00% uptime (222 hours measured)Today
    90 days ago100.00% uptime (222 hours measured)Today
    90 days ago100.00% uptime (222 hours measured)Today
    90 days ago100.00% uptime (222 hours measured)Today
    90 days ago100.00% uptime (222 hours measured)Today
    90 days ago96.40% uptime (222 hours measured)Today
    90 days ago100.00% uptime (222 hours measured)Today
    90 days ago99.55% uptime (222 hours measured)Today

    Background jobs is passing its checks again. We are monitoring before closing this.

  1. 4 Nov 2026, 02:30 GMT · Investigating

    Automatic checks found background jobs unhealthy (several scheduled jobs are overdue). We are looking into it.