Help centre · Accounts
What is the Statutory surveys (ONS) page for?
Open this screen in Saral/accounts/statutory-surveys
Every ONS business survey your companies are asked for, on one board for the whole accounts team. A survey arrives when its email is forwarded or pasted, or when Saral's daily check of the ONS account finds it; the robot then fills it on the ONS site from the figures Saral holds, keeps it as a draft there, and stops for a person at anything it cannot answer. Nothing is sent to ONS until somebody clicks Approve & submit, and the row says Submitting until ONS has confirmed. You enter: The survey email — forwarded as it arrived to the address beside the title, or pasted whole into Paste email. Saral reads the reference, period, due date and company; it never follows a link in the email; The company, when Saral could not match the ONS reference; and which companies the reference covers in a multi-company group; Answers to the questions the robot left — opinion questions, anything the records do not hold — with Use for last time's answer, then Save answers; Approve & submit, one survey or several ticked on Waiting, after a dialog naming each; Retry a stopped survey; Cancel a duplicate. Saral fills: The survey's name, period, due date and reference, and the company it belongs to; Every answer the figures support, with the source, and a warning where an answer differs a lot from the last wave; The ONS account check: when Saral last signed in, how many surveys it found and what happened, with Check ONS now; Next expected — per company and survey, the period ONS should send next from the rhythm of what was submitted, and Not seen yet when it is late; Due-date reminders to the accounts team, and whether a survey may not apply to the company. It produces: Surveys submitted on the ONS site by the robot, with who approved them, when, and ONS's confirmation kept on the Submitted tab; A draft on the ONS site for every survey in progress, exactly as the person will approve it. Where the settings live: The one ONS login the robot signs in with is saved on Accounts → Settings → Statutory Surveys and never shown again; the same tab shows the ONS account check. The forwarding address is fixed and shown beside the title. Seeing surveys needs the Statutory surveys permission; approving needs its submit permission. Which companies a reference covers is confirmed once on the survey and inherited by every later survey on that reference.
Not what you needed? Inside Saral, ask Kuku (Alt+K) — if it cannot answer, “Ask a human” sends the question to Saral support with the chat attached.