How does “How a survey arrives” work on the Statutory surveys (ONS) page?

Three doors reach the same row. Forward the ONS email to the address beside the title from your own Saral address — the sender must be a Saral user, and Saral never follows a link in the email. Paste the whole email if forwarding is awkward. Or do nothing: once the ONS login is saved, Saral signs in to the account every day and reads its list of outstanding surveys, so a survey appears even when nobody forwarded anything. An email for a survey already found on ONS attaches to that row rather than making a second one. Where: Statutory surveys (ONS) (/accounts/statutory-surveys).