How does “Rulings, never deletions” work on the Duplicate Invoices page?

A duplicate is shown with what it duplicates — the other copy, its company, its state — and nothing on this page removes either. Confirm duplicate records that it is one; Mark resolved records that the void or credit note has been done in Xero; Dismiss records that it is not a duplicate, and that ruling is sticky so the pair is not flagged again by the next scan. Each ruling keeps who made it and when, and an optional note. A ruling matched by invoice rather than by key is marked, so a supplier contact merged since the ruling does not lose it. Resolve all and Dismiss all act on what the filters show, which is why the filters come first. Where: Duplicate Invoices (/accounts/duplicate-invoices).