Help centre · Accounts
What is the Customers page for?
Open this screen in Saral/accounts/customers
Everyone the group invoices — every sales invoice across every Xero organisation folded into one record per customer, newest activity first. Each row says how many invoices, how much invoiced and outstanding, the last invoice date, how many organisations bill them, and whether the customer has a linked golden record or is a name only. A row opens the customer card. You enter: A search — the name, VAT number, company number or email; Which page of the directory to look at, fifty customers at a time. Saral fills: One row per customer from the sales invoices the Xero sync holds: invoices, invoiced total, outstanding, last invoice, how many Xero organisations bill them; Whether the customer is Linked to a golden record from Contact Harmonisation (reviewed or not yet) or is a Name only — a customer not clustered yet still appears and still opens; The total count of customers, and the column totals for invoices, invoiced and outstanding. It produces: A door to each customer's card — their invoices, balances and contact details across the group. Where the settings live: There is no setting on this page. The invoices come from the Xero sync on Settings → Xero. Golden records, merges and the review of machine-made clusters are on Accounts → Contacts Harmonisation, which is where a wrongly linked customer is fixed. Chasing what customers owe is on Aged Receivables.
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