How does “Performance: the paid, not the unpaid” work on the Credit & performance page?

Payment practices answers the question every framework questionnaire asks — what share of invoices do you pay within 30 days — from the bills Xero holds as paid, the opposite population to the aged payables. Because every figure is quoted to a client as a statement about the company, the tab refuses to look finished when it is not: a paid bill with no payment date cannot be counted, so those are listed first with the tool to fix them, and the export carries the same warning. Late payment claims is the mirror: a supplier's claim for statutory interest, compensation and recovery fees is priced against the contract's own clause, so the reply admits what is owed and disputes the rest with a schedule. Both are calculators over the ledger; neither stores or sends anything. Where: Credit & performance (/accounts/credit-control).