How does “Working a renewal” work on the Renewals & Applications page?

Start renewal moves the item to Preparing and copies the scheme's checklist onto it. Tick the steps under Details & checklist as they are done; Mark submitted and Awaiting assessor record where it stands with the body. Granted asks for the new number, its expiry and, optionally, a link to the new certificate, and confirms the number is right before writing it back. Lapsed and Not renewing close an item without renewing it; Reopen brings a closed one back to Due. An action that cannot follow the current status is refused with the reason, so the history stays true. Where: Renewals & Applications (/accounts/company-structure/renewals).