Is “Incidents and photos” on my plan?

Open this screen in Saral/settings?tab=subscriptions

Incidents and photos sits at the Basic tier of the Accounts module. A feature opens when its tier is at or below the level your subscription holds for the module. Why it sits there: A register; the AI write-up is Advanced. Your level is on Settings → Subscriptions.

Not what you needed? Inside Saral, ask Kuku (Alt+K) — if it cannot answer, “Ask a human” sends the question to Saral support with the chat attached.